Privacy policy

Who we are

Kernow Power Stations (Depot address to be confirmed, Truro, Cornwall) is the data controller for personal information collected through this website and our hire service. Contact us at hello@kernowpowerstations.co.uk.

What we collect

• Your name, email, phone number and delivery address when you book, order or contact us.
• Details of your hire or order, including the equipment, dates, campsite or pitch and any notes you give us.
• Whether you’re on the Priority Services Register, if you tell us, so we can apply the discount and prioritise deliveries. You can choose not to share this.
• If you register your interest before we launch: your email and postcode, what you’d like to hire or buy, the dates and the price we showed you, and your name and phone number if you give them.
• Payment details are handled by our card payment provider. We don’t store full card numbers.

How we use it

To quote for, confirm, deliver and collect your hire or order, take payment, contact you about your booking, and keep the records we’re legally required to keep. The lawful bases are performing our contract with you, our legitimate interests in running the business, and legal obligations. We’ll only send marketing if you’ve asked us to. If you register your interest before we launch, we use your details only to tell you when we launch (with your consent, which you can withdraw at any time by replying to any of our emails) and, without your name or contact details, to work out where and when people need power.

Who we share it with

Only with service providers who help us run the business, such as our email, payment and accounting providers, under suitable agreements. We never sell your data.

How long we keep it

We keep booking and order records for six years for tax and accounting purposes. We delete enquiries that don’t lead to a booking after 12 months, and pre-launch interest 12 months after we launch, or sooner if you ask.

Your rights

You can ask to see, correct or delete your information, or object to how we use it, by emailing us. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

This website uses one essential cookie, and only for staff signing in to the admin area. There are no tracking or advertising cookies. Web fonts are loaded from Google Fonts, which receives your IP address when serving them.